Return Policy
Kamranoptical, we understand that sometimes circumstances change. We want to ensure a smooth and hassle-free experience for you. Here's our return and exchange policy:
Exchanges:
- Unopened, undamaged, and unexpired contact lenses can be exchanged within 10 days of purchase.
- Any unused product with original tags and packaging, accompanied by the original invoice, can be exchanged within 10 days of receipt.
- Please note: Discounted items are not eligible for exchange.
Return Process:
For a seamless exchange, simply contact our friendly customer service team 24/7 via email at kamrantahir1111@gmail.com or by phone at +92-3234155429 They'll guide you through the process and ensure a swift resolution.
Exchange Benefits:
- Exchanges offer a convenient way to ensure you receive the perfect fit or product.
- We'll issue a coupon for the full value of your returned item, redeemable for future purchases at your convenience.
What We Can't Accept:
- Opened, damaged, or expired contact lenses cannot be returned.
- Made-to-order products are not eligible for return or exchange.
Our Commitment:
Kamran optical prioritizes customer satisfaction. We're here to help you find the perfect eye care solution. Should you have any questions, please don't hesitate to contact us.